Returns & Exchanges
At Skybathroom, we want you to be completely satisfied with your purchase. If your new fixtures or accessories aren't the perfect fit for your home, you can return most items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing